Swimming - what to expect

Within the first phase of reopening only the main swimming pool at Waterlooville will be open. You should note the splash pool however will be closed.

Anyone wishing to attend the swimming pool at Waterlooville should familiarise themselves with the following new protocols before they attend:

- Double lane swimming only will be available in the first phase of re-opening.

- Swimming sessions will be 45-minutes long and will have to be pre-booked via the Horizon app or website. You will be able to book into either a slow, medium, fast or front-crawl lane.

- Members can email for their membership ID number and pin to book sessions.

- Any non-members that wish to use our services on a pay as you go basis should call reception so we may register you and provide you with your log in details so you book and pay online.
Waterlooville – 02392245900, Havant – 02392476026

- All swimmers should sanitise and/or wash their hands when entering the leisure centre

- Swimmers will need to arrive ‘beach ready’ as changing rooms for arriving swimmers will not be available. Afterwards the recommendation is still that you please exit swiftly. However changing rooms, showers for a quick rinsing off and cubicles will be available for drying off, changing (we recommend you bring a robe) and exiting. Please note that lockers will not be available for public use.

- Private belongings can be left in a designated area at the poolside so we would recommend you only bring the bare minimum with you.

- Swimmers will need to ensure they swim in a one directional route and there will be no overtaking.

- At the end of a swim all swimmers will need to make their way out of the exit as promptly as possible so we can conduct a clean of the pool side.

- With regards to swimming children are welcome but we do ask the child is capable and strong enough to lane swim in a 25M pool for a large % of the 45 minute session and that they are supervised by a swimming adult.

- The spectator seating area at Waterlooville Leisure Centre is currently closed. When supervising children in the pool, the supervising parent will need to be in the pool with children and not on the side.

3 strike rule

If customers do not cancel their gym, swim, toning class or exercise session within 6 hours of it starting, they will receive one strike on their account.

The 1st and 2nd strike will stay on your account for 6 weeks. Once the member has 3 strikes they cannot pre book for 7 days.

Customers must sign in at reception or via the kiosk or turn style where present BEFORE every gym, swim and class session. Thank you for your co-operation.

Horizon Memberships