PLEASE READ THE FOLLOWING CAREFULLY
INTRODUCTION:
The participant wishes to take part in the activities organised by Horizon Leisure (“the Company”), whose registered office is located at Horizon Havant Leisure Centre, Civic Centre Road, Havant, PO9 2AY
By accepting these Terms and Conditions, you confirm that you are doing so on behalf of all participants included in your booking, and that you accept full responsibility for their compliance with all relevant rules and requirements.
BOOKING RIGHTS
1) Booking and Payment
a) Full payment is required at the time of booking to confirm your reservation.
b) You may make changes to your booking within 24 hours of confirmation.
c) Bookings are transferable to another date, subject to availability at the facility.
d) Booking amendments, for example, adding someone to the booking, will be subject to availability.
2) No Refund Policy
a) All ticket purchases are final and non-refundable. By purchasing a ticket, you agree to this no-refund policy. We strongly recommend that you carefully consider your availability on the day of your intended visit prior to making a purchase.
3) Session Postponement
a) In the event that a session is postponed due to circumstances beyond Horizon Leisure’s control (e.g., safety, weather, technical issues), you will be issued with a credit note to use in any available session within the next 12 months. If you are unable to attend an alternative session, no refund will be issued under these circumstances.
MARKETING
4) Photography, Video, and Live Recordings
a) By purchasing a ticket and entering Horizon’s AirXtreme inflatable, you acknowledge and agree that photographs, videos, and live recordings may be taken throughout the venue. These may feature visitors, including yourself and any participants in your group. Horizon Leisure reserves the right to use such media for marketing, promotional, and advertising purposes across various media platforms. You hereby waive any right to inspect or approve the final use of these images and recordings, and waive any entitlement to compensation of any kind for their use by Horizon Leisure on behalf of yourself and any participants under your supervision.
b) If you do not wish to appear in any photos, videos, or live recordings, you must notify a member of staff upon arrival. Horizon Leisure will make reasonable efforts to accommodate such requests, though full exclusion cannot be guaranteed in public or group areas.
c) I consent to the use of CCTV monitoring by Horizon Leisure for purposes including but not limited to: staff training, health and safety, insurance, and security.
PARTICIPATION
CONSENT ON BEHALF OF THOSE UNDER 16 YEARS OLD
5) Your permissions, authorisation, and consent
a) I confirm that I am the parent, legal guardian, or authorised agent of the participant(s) listed below who are under the age of 16. I consent to their participation in the use of all relevant equipment and activities provided by Horizon Leisure.
b) If I am not the parent or legal guardian of the child(ren), I hereby declare that I have been granted full authority by the child(ren)’s parent or legal guardian to complete and sign this form on their behalf. I acknowledge and accept the risks associated with participation and confirm that I am authorised to bind the minor participant(s) to this agreement and its terms.
6) Participants’ ability
a) I understand that Horizon Leisure does not assess the abilities of individual participants or determine the suitability of the Activity for each person. It is the sole responsibility of participants, parents, and guardians to assess whether the Activity is appropriate based on the individual’s physical and mental abilities prior to participation.
b) I confirm that I (or the participant(s) under my care):
– Am/are confident and competent in my/their own abilities.
– Possess the necessary skills, experience, or training to safely use the Activity.
– Will not attempt flips, stunts, or extreme moves.
– Will not attempt any manoeuvre beyond my/their skill level.
– Understand that performing any advanced moves or tricks is done entirely at the participant’s own risk.
c) To the best of my knowledge, the child(ren) listed on this form is/are in good physical health, and do not have any medical condition, including but not limited to pregnancy, that would increase the risk of injury to themselves or others. If unsure, I confirm that I have consulted with the child(ren)’s parent or guardian.
d) All participants acknowledge and agree that if they have any pre-existing injuries or conditions, they have sought appropriate medical advice before participating in any activities at the facility.
7) Responsibility for behaviour and adherence to safety
a) I confirm that I am responsible for the child(ren) in my care and will ensure they participate in all activities in accordance with the safety guidelines provided. This includes:
– Pre-participation safety briefings,
– Displayed safety instructions, and
– Any verbal guidance or directions provided before or during the session.
I warrant that they will comply with all safety requirements at all times while on the premises. I agree to clearly explain these guidelines to any participant under my supervision and accept full responsibility for their behaviour and conduct throughout the visit.
b) For safety reasons, it is strongly recommended that all participants remove jewellery, mobile phones, and other valuables before participating in any activities.
c) Participants must not eat or drink while engaging in activities on the inflatables or any designated activity area.
d) Except in the case of birthday cakes, baby food, or medically necessary dietary items, only food and drink purchased on-site from Horizon Leisure may be consumed. Any outside food or drink requires prior approval from the General Manager.
8) Acknowledgement of supervision
a) I acknowledge that I am fully responsible for the supervision and safety of the child(ren) listed on this form, as well as for the safety of our personal possessions. I understand that Horizon Leisure does not provide supervision for children using the premises, including those who are unaccompanied or left unattended.
b) For sessions specifically designated for children under the age of 8, there must be at least one supervising adult (18+) present for every two children under the age of 8. The adult must remain within the activity area of the inflatable at all times.
c) For children aged 1 to 7 years, a responsible adult (18+) must remain within the hall for the entire duration of the session.
d) All participants acknowledge that they are responsible for their own safety and for the safety of others while taking part in any activities. They understand that some activities may be undertaken without direct supervision once safety instructions have been provided.
Participants agree to:
• Comply with all safety guidance and instructions,
• Wear any required clothing,
• Follow all directions given by Horizon Leisure staff members at any time during the session.
e) All participants are required to wear socks at all times.
9) Acknowledgement of Risks
a) All participants acknowledge and accept that engaging in activities provided by Horizon Leisure involves both known and unknown risks, which may result in physical or emotional injury, paralysis, death, or damage to themselves, others, or property.
b) I understand that these inherent risks cannot be entirely eliminated without compromising the essential nature and enjoyment of the activity. By providing my consent, I confirm that I fully understand and accept that, despite Horizon Leisure’s efforts to minimise risk, accidents can and do occur.
c) Risks associated with inflatable-based activities include, but are not limited to:
– Cuts, bruises, abrasions, and friction burns,
– Muscle strains, twists, and sprains,
– Dislocations, broken bones, and potential paralysis.
These risks may arise through normal use of the equipment and are not always the result of defective equipment or negligence.
d) I understand that moving around the inflatable park may also involve transport-related hazards. Bouncing off walls and engaging in prohibited or extreme behaviours are dangerous, can cause serious injuries, and are undertaken entirely at the participant’s own risk.
e) I further acknowledge that the activities require a reasonable level of physical fitness and capability, and that not all individuals may be suited to participate.
f) As a participant (or guardian of a participant), I accept and understand these risks and agree to exercise sound judgment, follow safety instructions, and act responsibly at all times while on the premises.
g) I am aware that this is a high-impact, full-body activity requiring:
– Focus and attention,
– Awareness of physical limitations,
– Spatial awareness,
– And extreme caution throughout participation.
h) I hereby voluntarily accept and assume all risks associated with the activity, including
those arising from:
– The actions or behaviour of other participants,
– Possible dehydration or exhaustion,
– Environmental factors, or
– Unexpected contact with sharp objects or surfaces.
My participation is entirely voluntary, and I willingly choose to engage in the activity despite these risks.
10) Our rights
a) Participation Restrictions
All participants acknowledge and agree that height, weight, age, and other participation requirements may be amended at the sole discretion of Horizon Leisure. Participants also acknowledge and accept that failure to comply with these restrictions may result in denial of participation, and Horizon Leisure reserves the right to check and verify participant eligibility at any time.
b) Staff Authority
Horizon Leisure staff have the absolute right to prevent, restrict, or terminate participation in any activity or to request any individual to vacate the premises for any reason whatsoever, including but not limited to safety, non-compliance, or disruptive behaviour.
c) Behavioural Misconduct
Horizon Leisure reserves the right to immediately terminate any activity or eject any individual or group from the premises without notice or refund if any participant’s behaviour—or that of any member in their booking—is deemed:
– Violent, abusive, or threatening,
– Likely to cause damage to the facility or its equipment,
– Disruptive or distressing to other guests or staF,
– In breach of safety rules or terms outlined in this agreement.
In such cases, no refunds, compensation, or expenses will be issued.
d) Substance Use Prohibition
The possession or use of alcohol, drugs, or any intoxicating substances is strictly prohibited on the premises. Participants suspected of being under the influence of such substances will be denied entry or removed from the premises immediately. This decision is at the sole discretion of Horizon Leisure staff and is non-negotiable. In these instances, no refunds, compensation, or expenses will be offered.
11) Liability
a) Consent to Medical Treatment I give consent that, in the event of illness or accident, any necessary medical treatment
may be administered to me and/or any minor(s) under the age of 18 listed on this agreement.
b) No Medical Advice All participants acknowledge and agree that Horizon Leisure has not provided medical advice regarding their physical condition or ability to safely undertake the activities.
c) Participant Self-Assessment Horizon Leisure staff do not assess the abilities of individual participants or determine the suitability of the activity for any participant. All participants, parents, and guardians are responsible for making their own assessments before participation.
d) Use of Name and Likeness Participants grant permission for the use of their name and/or likeness in connection with their participation in Inflatable events. This includes use in photographs, videos, or recordings for promotional, advertising, or marketing purposes. Participants waive any right to future compensation for such use.
e) Responsibility for Property Damage
If Horizon Leisure property is damaged or destroyed due to the negligence or misconduct of a participant, the participant shall be liable for the full cost of repair or equivalent replacement.
f) Limitation of Liability
All participants acknowledge and agree that Horizon Leisure shall not be liable for any damage or loss to persons, third parties, or property, however incurred, while engaging in activities or while on the premises.
g) Assumption of Risk – Personal Injury
The activities provided by Horizon Leisure are inherently dangerous. Participants accept that engaging in these activities can result in serious personal injury or death.
h) No Training Provided
Where activities are not specifically coach-led, Horizon Leisure does not provide training or instruction for use of the activity equipment. Participants must ensure they are capable and competent before participating.
i) Limitation of Legal Liability
In the event of an accident, Horizon Leisure shall not be liable for any direct or indirect loss, damage, or injury arising from or in connection with the activity, except where caused by Horizon’s proven negligence resulting in death or personal injury. Participants waive any claims against Horizon Leisure in such circumstances.
j) Ongoing Validity of Agreement
This RELEASE shall remain in effect and apply to all visits by the participant and any listed minors for a period of 365 days from the date of signing. A new signature is not required for each visit within that timeframe.
k) Waiver of Legal Rights
By signing this agreement, I understand that if I or a minor participant is injured or property is damaged during participation, I may be deemed by a court of law to have waived my right to pursue a legal claim against Horizon Leisure or any Released Parties.
l) Application of Terms to Minor Participants
If the participant is a minor (under 18 years of age), I agree that this RELEASE applies fully to the minor participant, and that all waivers, disclaimers, and promises herein are binding upon that minor as if they had signed it themselves.
m) CCTV Notice
I acknowledge and accept that CCTV is in use and images of all entrants will be monitored and recorded throughout the premises for the purposes of public safety and crime prevention.
12) Indemnity and Hold Harmless
a) Assumption of Risk and Voluntary Participation
All participants acknowledge, expressly accept, and assume all risks associated with participating in the activities at the Attraction. Participation is entirely voluntary, and all participants elect to participate despite the inherent risks. Each participant releases and agrees to indemnify Horizon Leisure, including its equipment suppliers and manufacturers, from any and all claims, demands, or causes of action that may arise in connection with participation in the activities.
b) Indemnity for Non-Compliance with Safety Instructions
All participants agree to indemnify Horizon Leisure against any claims made by third parties arising from any injury, loss, or damage resulting from failure to comply with any safety instructions or directions given by Horizon Leisure’s management or staff. In the event Horizon Leisure or any of its representatives incur legal fees and costs to enforce this agreement, the participant agrees to fully indemnify and hold Horizon Leisure harmless for all such fees and costs.
c) General Indemnity
I hereby fully indemnify and hold harmless Inflatable events managed by Horizon Leisure, its officers, directors, employees, agents, contractors, and third-party service providers against any and all claims, suits, demands, expenses, and costs of any nature, arising from any death, injury, loss, or damage sustained in connection with the Attraction or any associated activities. This includes liability arising from any negligent act, omission, default, or breach of duty, whether direct or indirect, by Horizon Leisure, its officers, staff, contractors, or third parties.
d) Comprehensive Release and Indemnity
In consideration of being permitted by Horizon Leisure to use its facilities, equipment, and participate in activities, I hereby release, indemnify, and forever discharge Horizon Leisure and its agents, owners, members, shareholders, directors, partners, employees, volunteers, manufacturers, participants, lessors, affiliates, subsidiaries, successors, and assigns (collectively, the “Released Parties”), on behalf of myself, my spouse, children, parents, heirs, assigns, personal representative, and estate.
e) Coverage of Indemnity Clause This indemnity and hold harmless clause is intended to apply to any and all claims made by or on behalf of any participant listed within this agreement.
13) Waiver of Rights and Release from Liability
a) Voluntary Waiver and Release
To the fullest extent permitted by law, I hereby voluntarily waive any and all rights to bring legal proceedings, claims, or demands of any kind against Inflatable events managed by Horizon Leisure. I further voluntarily release, discharge, and forever hold harmless Horizon Leisure, its officers, directors, employees, agents, contractors, and affiliates from any and all liability arising from or in connection with my participation—or that of any participant under my care—in any activities at the Attraction. This includes, but is not limited to:
– Loss, damage, or injury to person or property,
– Incidental, direct, indirect, special, consequential, or economic losses (including but not limited to emotional distress, inconvenience, or anxiety),
– Loss of opportunity, exemplary or punitive damages, whether caused by an accident, incident, or participation in the Attraction to a person or property.
b) Scope of Release
This waiver and release of liability applies to all claims, whether resulting from negligence, default, misconduct, or any other act or omission of Inflatable events managed by Horizon Leisure, its staff, contractors, or agents. This release is subject only to those liabilities which cannot be excluded by applicable law.