Lockdown 3 member announcement


December 21st 2020

Lockdown 3 – Horizon Leisure Centres closed from Sunday 20th December 2020 until we are allowed to reopen

Following the recent announcement by the government that the Borough of Havant has entered Tier 4 restrictions, both Havant and Waterlooville Leisure Centres are now closed. We intend to reopen the centres as soon as we are allowed, subject to future government reviews.

Please note the following:

Monthly Memberships – Platinum, Swim School, Swim Card, Toning Table & U18s

Horizon will not take the January 2021 direct debit payment as previously planned and when we are allowed to reopen the centres, we will adjust the next direct debit amount to reflect the relevant closure period (under tier 4 restrictions) from 20th December. Please also note, your direct debit was not taken in December to compensate for the closure of our centres in November.

The government is planning to review tier 4 restrictions on Thursday 30th December and Horizon will give further updates regarding the status of the next direct debit payment. Please note, members will not be financially adversely effected by the closures experienced over recent months.

YOU DO NOT NEED TO TAKE ANY ACTION IN RELATION TO YOUR DIRECT DEBIT MANDATE (PLEASE DO NOT CANCEL YOUR DIRECT DEBIT).

·Other types of Payments – Annual Platinum, Leisure Card, Swim Card, Sauna / Steam Pass, Swim School, Courses & Bookings

All the above pre-payments will be frozen from Sunday 20th December 2020 and any pre-paid periods, lessons or bookings will be rolled forward once the centres reopen.

For further advice and information please refer to our updated FAQs here

Horizon on Demand

We will be providing our Horizon-on-Demand service to our members throughout this tier 4 closure period so that you can access over 650 online class workouts from the comfort of your own home.
You can find our web player via the link below
https://horizonondemand.webplayer.fit/classes

Please email us at info@horizonlc.com for the new club access code which will initially provide you with 1 month’s free access to online workouts.

As a charity committed to safeguarding the health and wellbeing of the local community we serve, we hope you will continue to support us during this difficult period. We received some great feedback from our customers over the safety measures we undertook to keep you working out in a safe environment and we look forward to seeing you again when we reopen.

During this closure period most of our staff will be furloughed. We can be contacted via: info@horizonlc.com and will do our best to respond in a timely manner but please be aware we have limited resources during the lockdown period so your patience would be appreciated.

In the meantime, please follow the government guidelines to stay safe and well. We hope that despite the current circumstances you have a happy and healthy Christmas and we look forward to a better year for all of us in 2021.

Howard Broad
Chief Executive
Horizon Leisure Centres