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Memberships


WHAT TO EXPECT - THE GYM

Gym members should familiarise themselves with the following new protocols:

- You will need to bring your own water as our water fountains will be out of action

- Please use the sanitiser station upon entering the gym and then sanitise your hands regularly as you work-out

- Gym users will be expected to wipe down gym equipment before and after use with the sanitiser spray provided.

- When using the gym, personal belongings can be secured in the internal gym lockers. However, we advise that you bring the absolute minimum required to complete your workout.

- Any new gym members will need an induction before being able to attend a gym session. Please call the reception of either centre so we can reserve you a time slot with one of our gym instructors. Your induction will be on a one-to-one basis.

Membership cancellations and change of details

To find out more about how you can about you can cancel your membership or request a change of details, please visit www.horizonlc.com/cancel

3 Strike rule

If customers do not cancel their public lane swim, toning class or exercise session within 3 hours of it starting, they will receive one strike on their account.

The first and second strike will stay on your account for 6 weeks. Once the member has 3 strikes they cannot pre book for 7 days.

Customers must sign in at reception or via the kiosk or turn style where present BEFORE every gym, swim and class session. Thank you for your co-operation.