What are the times of off peak?
In after 10am and in before 3pm, not out by 3pm. Anytime at weekends.
Do I need to pre-book for group exercise classes?
It is always advisable to book any sessions in the leisure centre to guarantee your spaces. However, you can turn up but you will not be guaranteed a space in the facility you wish to attend. Members can pre-book 7 days in advance and non-members 2 days in advance.
Do I need to pre-book for Oceans of Play?
It is always advisable to book any sessions in the leisure centre to guarantee your spaces. However, you can turn up but you will not be guaranteed a space in the facility you wish to attend. Members can pre-book 7 days in advance and non-members 2 days in advance.
Do I need to pre-book for the toning tables?
It is always advisable to book any sessions in the leisure centre to guarantee your spaces. However, you can turn up but you will not be guaranteed a space in the facility you wish to attend. Members can pre-book 7 days in advance and non-members 2 days in advance.
Do I need to pre-book for swimming?
It is always advisable to book any sessions in the leisure centre to guarantee your spaces. However, you can turn up but you will not be guaranteed a space in the facility you wish to attend. Members can pre-book 7 days in advance and non-members 2 days in advance.
How do I pre-book classes/sessions ?
To book via the website click on the 'Book online’ tab at the top of each web page. (Toning studio also bookable via this tab). To book via the Horizon app there are prominent booking tabs. Members will be able to pre-book 7 days in advance and non-members 2 days [...]
Am I restricted in the number of gym, swim or swim sessions I can book?
No, you will not be restricted in the number of classes or sessions you book. However, it is more vital than ever before that you inform us if you are unable to attend a booked session/class (no less than 3 hours before the session is due to start). This will [...]
What is the your policy regarding class and swim session cancellations?
If you are unable to attend a pre-booked class or swim session, we ask that you cancel your booking using the Horizon mobile app or by calling us. It is important to give us at least 3 hours’ notice to allow other customers to book and to avoid receiving a [...]
