EXERCISE CLASS TIMETABLES

What to expect - classes

Group exercise classes will take place at both Havant and Waterlooville. The large sports hall at Havant will be used for all fitness classes in the first phase of reopening. Being considerably more spacious than the fitness studios they will be able to accommodate more attendees and at the recommended safe distance of 3 metre squared.

Anyone considering attending a group exercise class should familiarise themselves with the following protocols.

- So we can control capacity numbers classes will need to be pre-booked via the Horizon app or website. Alternatively you can phone the relevant Leisure Centres to book a class:

Havant Leisure Centre 023 9247 6026
Waterlooville Leisure Centre 023 9224 5900

Platinum Members and Leisure Card holders can book classes 7 days in advance. Pay-as-you-go users can book classes 48 hours in advance with payment.

You will need a membership ID (which is different from the number showing on your card) and a PIN number. Members can email info@horizonlc.com for this information. Non-Members should phone the centres to be registered for an account.

- You must inform Horizon 6 hours before if you are unable to make a class. If you do not you may be charged for the class or receive a strike.

- Class attendees should bring their own water as our water fountains will be out of action

- You will be expected to wash and/or sanitise your hands upon entering the Leisure Centre

- There will be one-way walking directional arrows from the reception area leading to the main sports hall where the classes will take place. The instructor will advise you where to exit the hall at the end of your session.

- Within the sports hall and studios there will be clearly positioned and pre-measured ‘stand here’ floor markers, one for each attendee.

- There will be no sharing of equipment allowed e.g. yoga blocks, dumbbells

- We will respectively ask that all attendees leave promptly through the exit indicated at the end of the class so that we can clean the floor space and any touch areas ready for the next class.

Prices

All classes are FREE for those on a Platinum Membership.

There are pay as go options for all the classes.

Courses are chargeable for Platinum Members, Leisure Card Holders and Non-Members.

Terms and Conditions

You must have had a gym induction prior to attending gym based classes.

All customers must have taken part in an instructor led cycle class before they are able to take part in a virtual cycle class.

There may be a charge for some specialist classes.

Customers must cancel their class or a strike will be issued. For non-members, if you give less than 6 hours notice you will be charged for the class.

To cancel a class contact Customer Services on 023 9247 6026 For Havant or 023 9245 900 For Waterlooville.

3 Strike Rule

As of 24th February 2020 if customers do not attend their exercise class and do not cancel their booking providing at least 6 hours notice before the start of their class they will receive one strike.

The 1st and 2nd strike will stay on for 6 weeks. Once a member has 3 strikes they will lose their advance booking privileges (Platinum members 7-day / others 48 hours).

This is due to the high demand for our popular exercise classes. Some customers are repeatedly not turning up without informing us - this is unfair to other customers.

Customers must also sign in at reception or swipe their card at the Kiosk BEFORE every class to record their attendance. If we do not receive notification of your arrival or cancellation then a strike will be issued to your account.

We thank you for abiding by these rules which results us in being able to optimise the number of people benefitting from our fitness and wellbeing classes.



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